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Notes to Editors

  • Chapman Freeborn is the largest air charter broker in the world with 32 offices in 22 countries
  • Chapman Freeborn was established in 1973
  • Annual group turnover is over $450m
  • The Chapman Freeborn group now employs over 250 personnel
  • The passenger department provide air charters to a client base which includes travel agents, tour operators, MICE travel organisers and governments
  • The cargo department specialise in moving urgent air cargo, heavy and outsize pieces, high value commodities, dangerous goods and AOG parts
  • The company was voted Air Cargo Charter Broker of the Year at the ACW World Air Cargo Awards in 2007 and 2008
  • Many of the world’s major relief organisations, governments, NGOs and other aid providers use the company’s expertise in transporting relief goods and organising personnel evacuations
  • Chapman Freeborn also provide ACMI, wet, damp and dry leasing solutions for many of the world’s largest airlines
  • The Chapman Freeborn group also provide General Sales Agency (GSA), Station Management and Ground Handling Services
  • The operations division, Paragon Global Flight Support provides 24 hour outsourced flight support
  • Chapman Freeborn is listed in the Sunday Times’ Top Track 250 of the biggest mid-market private companies in the UK

For further information on this story, or about the Chapman Freeborn Group, please contact Julie Black or Andy James on +44 (0)1293 572832

Chapman Freeborn launches new "Wings 24" ACMI team

7th November 2008

Chapman Freeborn Airchartering has expanded its UK operation with the launch of a new 24-hour ACMI team, to be known as "Wings 24".

The new division will be based at the company's London Gatwick headquarters and will offer round-the-clock expertise on ACMI and last-minute subcharter operations worldwide.

Working together with the global office network of the group, the service will provide customers with the reassurance that office based staff are on hand at any time, both locally and at the head office, to deal with unexpected problems or last minute issues.

Darren Banham, director commercial passenger charters and leasing says:

"With the new 24hr office based team, we provide experienced charter professionals who have instant access to latest aircraft availability, technical and operational resources and can find an even quicker solution.

"While we were already proud of our speed and efficiency, a duty system requires our teams to work from home out of normal working hours. In the middle of the night, precious minutes could be lost establishing contact with airlines. In contrast, a fully manned desk will allow us to simply take up known availability options, 24 hours a day, 365 days a year."

With current global financial pressures leading to a succession of airlines going out of business, there is now a smaller pool of carriers to choose from. A knock on from this reduction in charter capacity is that many aircraft are being flown at higher utilisation which can see maintenance issues arise with less time to fix them before the next operation.

Chapman Freeborn's new Wings 24 team assists airlines in immediately finding an instant subcharter aircraft to continue operating their flight programmes - helping to maintain punctuality and customer service levels.

In response to high demand for its ACMI services, Chapman Freeborn has further strengthened its UK team by recruiting five additional aviation professionals to enhance the commercial passenger charters team.

The Wings 24 service augments the "Wings" product, launched earlier this year to provide options for the urgent transport of spares/equipment and engines in the event of AOG situations to airline fleets around the globe.

Combining the two specific services, Chapman Freeborn will be able to source large or small cargo aircraft and on-board couriers to transport time-critical parts, as well as offering options on substitute aircraft to cover committed flying schedules.

Both the new Wings 24 and Wings services provide a single point of contact for airlines experiencing AOG problems.

 

Photo: Chapman Freeborn's new "Wings 24" ACMI team.

The Wings 24 team can be contacted at acmi@chapman-freeborn.com / Tel: +44 1293 572872

For full details of Chapman Freeborn's global offices please visit: www.chapman-freeborn.com

 

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