Privacy Policy - Chapman Freeborn

Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by [Chapman Freeborn International limited].  If you have any requests concerning your personal information or any queries with regard to these practices please email the marketing department at marketing@chapman-freeborn.com, or call the marketing department on 01293 572 872.  Alternatively you can also write to us at: Marketing Department, Chapman Freeborn, 3 City Place, Beehive Ring Road, Gatwick, RH6 0PA.

Information collected

We collect information from visitors to this website via enquiry forms. We use this information to tailor quotes based on individual enquiries, as well as to structure targeted direct marketing.

We collect your details when you email us with an enquiry.

In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering orders and accounts relating to our suppliers or customers
  • Administering membership records
  • Providing reservation or booking services

 

Data Capture Information

We will send you information according to the preferences you submitted via our enquiry form. If you would like to change these preferences at any point, please email us at marketing@chapman-freeborn.com, or call the marketing department on 01293 572 872.  Alternatively you can also write to us at: Marketing Department, Chapman Freeborn, 3 City Place, Beehive Ring Road, Gatwick, RH6 0PA

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.  This will be in accordance with the preferences that you indicated when you completed our enquiry form

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please email the marketing department at marketing@chapman-freeborn.com, or call the marketing department on 01293 572 872.  Alternatively you can also write to us at: Marketing Department, Chapman Freeborn, 3 City Place, Beehive Ring Road, Gatwick, RH6 0PA.

Disclosures

We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:

  • The Company may disclose your personal information to any member of its group, which means its own subsidiaries, its ultimate holding company and that holding company’s subsidiaries.
  • Suppliers we engage to process data on our behalf;
  • Successors in title to our business.

 

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please write to us at Marketing Department, Chapman Freeborn, 3 City Place, Beehive Ring Road, Gatwick, RH6 0PA.  Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.  This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.  By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We collect standard internet log information and details of visitor behaviour patterns in order to find out the number of visitors to the various parts of the Website.

The Company only uses the following cookies on the Website:

Cookie Name Purpose
Google Analytics This cookie is used to measure the number of visitors, how visitors navigate the site and to see which resources they access. This helps us to develop new content and to improve the way the Website works.
PHPSESSID This cookie is a temporary (“session”) cookie used to record a session/visit to the Website. The contents of these cookies is usually a singly unique ID number.
GlobalMaxerUUID This cookie is used for MultiVariate testing (changing the layout of the website based on visitor demographics).
Inspectlet We have engaged Inspectlet to analyse the activities of visitors to this website, and Inspectlet’s authorized use of cookies and other tracking technologies enable it to have access to Personal Information of visitors to this website. Such access to and use of Personal Information by Inspectlet is governed by Inspectlet’s Privacy Policy https://www.inspectlet.com/legal#privacy

 

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, the Company’s system will issue cookies as soon you visit the Website.

For general information about cookies and how to disable them, please visit http://www.allaboutcookies.org

Where the Company stores your personal data

All information you provide to the Company is stored on secure servers Any personal data that the Company collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for the Company or for one of its group companies.  By submitting your personal data, you agree to this transfer, storing or processing. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

 

 

Amendments

Please note that this privacy policy is subject to change from time to time.  It was last updated in August 2017.

 

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