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Privacy Policy

Privacy and Cookie Policy

This policy (together with the general website Terms and Conditions and any other documents referred to within them) sets out the basis on which any personal data Chapman Freeborn Airchartering Limited (Company) collects from you, or that you provide, when you access and use the website at www.chapman-freeborn.com, will be processed by the Company.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Chapman Freeborn Airchartering Limited, 3 City Place, Gatwick, RH6 0PA, England.

Information that that the Company may collect from you

The Company may collect and process the following data about you:

(a)  Information that you provide by filling in forms on the Website.

(b)  If you contact the Company, it may keep a record of that correspondence.

(c)  The Company may also ask you to complete surveys that it uses for market research purposes.

(d)  Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

(e)  Information about your computer, including where available your IP address, operating system and browser type, for system administration.


Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We collect standard internet log information and details of visitor behaviour patterns in order to find out the number of visitors to the various parts of the Website.

The Company only uses the following cookies on the Website:

Cookie Name


Google Analytics

This cookie is used to measure the number of visitors, how visitors navigate the site and to see which resources they access. This helps us to develop new content and to improve the way the Website works.


This cookie is a temporary (“session”) cookie used to record a session/visit to the Website. The contents of these cookies is usually a singly unique ID number.


This cookie is used for MultiVariate testing (changing the layout of the website based on visitor demographics).


We have engaged Inspectlet to analyse the activities of visitors to this website, and Inspectlet’s authorized use of cookies and other tracking technologies enable it to have access to Personal Information of visitors to this website. Such access to and use of Personal Information by Inspectlet is governed by Inspectlet’s Privacy Policy https://www.inspectlet.com/legal#privacy

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, the Company’s system will issue cookies as soon you visit the Website.

For general information about cookies and how to disable them, please visit http://www.allaboutcookies.org

Where the Company stores your personal data

All information you provide to the Company is stored on secure servers Any personal data that the Company collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for the Company or for one of its group companies.  By submitting your personal data, you agree to this transfer, storing or processing. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The transmission of information via the internet is not completely secure. Accordingly, the Company cannot guarantee the security of your data transmitted to the Website and any transmission is at your own risk. Once the Company has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

Use made of information you provide

The Company uses information held about you in the following ways:

(a)  In the exercise of any rights granted to the Company pursuant to the Terms and Conditions.

(b)  To ensure that content from the Website is presented in the most effective manner for you and for your computer.

(c)  To provide you with information related to any services that you request a quote for by completing a form on the Website or which the Company feels may interest you, where you have consented to be contacted for such purposes.

Disclosure of information you provide

  1. The Company may disclose your personal information to any member of its group, which means its own subsidiaries, its ultimate holding company and that holding company’s subsidiaries.
  2. If the Company is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the general website Terms and Conditions or to protect the rights, property, or safety of the Company, its customers, or others.

Your rights

The Website may contain links to and from other websites.  If you follow a link to any other website, these websites have their own privacy policies and the Company does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Changes to this Policy

Any changes the Company may make to its privacy policy in the future will be posted on this page.